Service & support

For us in Datema a business deal is a long-term relationship. And for that reason you will always have a place to contact if you want to take your system to the next level, have a few questions or need assistance. All of our customers have the option to receive service and support on both hardware and software.

We offer different service and support agreements depending on the needs you have. All errands are logged and statuses will be given via e-mail or phone.

Do you need support 24/7 or just a general overlook of the system every once in a while. Datema offers diverse possibilities that suit your needs.

system control
on-site service
phone support/ helpdesk
appointed support
troubleshooting / correction remote

What kind of service and support do you need?

Please email us info@datema.se or call
+46 8 517 150 00 and we will help you find the best solution for your company.

helpdesk
We strive to give our customers proper assistance from the prominent resources!

Register your errand at our helpdesk, give us a call on +46 8 517 150 55.

You can also send an e-mail to: support@datema.se, do not however disregard to specify the contract number, if you have one.

All errands are logged and feedback is given by e-mail or by telephone.

  Fejl rapport

Enter the Service portal here! http://service.datema.se/
Customers with login can use the Service portal for service on the hardware.